Webinar - ITP Customer Communications Management

Topic
This webinar will show you that ITP Customer Communications Management enables uniform communication with your customers in the way that the customer chooses.

Information is processed better when offered in a way that matches the recipient’s media behaviour. Therefore, the key success factors for good communication with your customer are multi-channeling and data recording to get through to the customer. ITP/CCM ensures that a customer’s communication profile is used in the best way possible. ITP/CCM will analyse, manage, (re)combine and possibly improve and distribute all of the company’s output. Recording all available information in one customer profile, and linking it to the different output systems, guarantees that all output meets customers’ wishes.
 
Audience
The information is aimed at those who are interested in the performances of ITP/CCM. Therefore taking part in this webinar does not require any knowledge on ITP.

Date
Thursday 28th October 2010, 16.30 – 17.30 CET

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