| Beyond XSL-FO: Enhancing ISV Offerings with Customer Communications Capabilities |
An approach to meeting todays document composition demands is XSL-FO (Extensible Style sheet Language Formatting Objects), a markup language for formatting XML data for output to screen, paper or other media. At first glance, XSL-FO looks like the perfect solution. However, despite many positives, XSL-FO is a very technically oriented solution with some critical issues that impact its usefulness both to ISVs and their target customers. |
 |
| Pain-free Multi-Brand Documents for More Productive Insurance Communications |
Multi-branding or multi-labeling occurs when the same firm markets two or more similar products, services, divisions or even companies under different and unrelated brands. Mergers, acquisitions and partnerships have made multi-branding a common practice among insurance providers. This must-read whitepaper tells why a user-driven approach has emerged as the industry’s best practice for multi-brand communications strategies. |
 |
| Do your SharePoint users need Document Composition |
SharePoint has earned favour as an environment for enterprise collaboration, document management and information storage for processes such as loan origination, claims processing, invoice processing and new account enrolment. Some of these tasks depend on complex variable documents, compliance-regulated content, and dynamic correspondence. Other technologies have enabled advanced interactive, personalised document composition in order to drive efficiency, and maintain document compliance. SharePoint users have, until recently, been unable to leverage such solutions from within SharePoint. This whitepaper explores the benefits for organisations to take this new approach. |
 |
Customer Communications for SharePoint
A whitepaper for companies involved in reselling, configuring and advising on SharePoint solutions. |
Are you a reseller of SharePoint solutions, develop additional functionality for SharePoint or consult on SharePoint installations?
Similar to our Whitepaper ‘Do your SharePoint users need Document Composition’ this whitepaper will detail how you can help both your clients improve their productivity and your organisations product offering and turnover by implementing a focused document composition tool within SharePoint to create interactive, personalised correspondence that can be delivered via multiple communication channels. |
 |
| From Word mail merge to ITP |
A lot of organizations use Microsoft Word to produce their document output like correspondence, mailings to customers, etc. They manage hundreds and sometimes thousands of these Word templates. Maintaining these Word templates is cumbersome, takes up a lot of time and requires very specific skills. Furthermore, the functionality of Word templates is limited and difficult to use for business users. This whitepaper describes the benefits of using ITP above using Word templates. It also describes how Microsoft Word templates can be migrated to ITP templates. |
 |
| ITP Performance test |
ITP can significantly speed up the process of producing electronic and printed correspondence, seamlessly integrating into today’s working environment. The toolset provides a powerful instruction language, almost unlimited layout possibilities and business manageable content, plus the capability to produce document output in high volume. This whitepaper is intended to serve as an aid in establishing what ITP/Server configuration would be needed to meet particular performance demands when dealing with high volume document composition, as well as acting as a guideline to tune for optimal performance. |
 |
| ITP and XML Webservices |
Although comprehensive Service Oriented Architectures (SOA) are often still an architect’s future goal, SOAP compliant Webservices (the industry standard for pushing data and application instructions to other IT services) are being increasingly adopted. One cannot ignore that producing documents based on data from various data sources, triggered manually or event driven from the backoffice is considered to be a service ‘pur sang’. Read about the flexibility of the ITP Webservices connection and how it could also become a cornerstone of your SOA. |
 |
| ITP and database connections |
One of the success factors of Aia Software’s flagship product the “ITP Document Platform”, is its capability to interact with other industry leading IT platforms. For enterprises who have yet to implement a Service Oriented Architecture (SOA) but need to interact with their backoffice databases natively, ITP has a series of connections available to access iSeries and Oracle databases and connect to MQ Series messaging brokers. If none of the above apply, the ITP/ODBC connection should offer a robust alternative solution. |
 |
| ITP and SAP Solutions |
Implementing the SAP Enterprise Portal requires a significant investment in cost, effort and time . Consequently, delivering a return on investment (ROI) in a short timescale would be advantageous. Integrating document production seamlessly with your new SAP Enterprise Portal would certainly contribute towards this goal. ITP/OnLine Server has achieved the "Powered by SAP NetWeaver" certification, so when working with SAP you can produce any business document in your chosen format including text editing using the word processor of your choice. This whitepaper describes the ITP/Online Server Solution Package required for installation on the SAP Enterprise Portal. |
 |