ITP Support Information
Introduction
This documents outlines the end of marketing, end of maintenance and end of extended support dates for ITP products.
We distinguish the following important end-of dates:
- End of Marketing: From this moment the Product cannot be purchased anymore. End of marketing is primarily applicable to upgrades (additional licenses for a previously purchased Product) as new software purchases will usually be for the latest release.
- End of Maintenance: From this moment Aia Software no longer maintains the Product. Maintenance means providing defect support, fixes, updates, helpdesk support etc. Please refer to the maintenance contract for more information.
- End of Extended Support: During Extended Support Aia Software is not obliged to research a problem. Any activities during Extended Support may be charged for.
Although maintenance and extended support is provided for older releases, as can be seen from the tables below, Aia Software advices its customers to upgrade to a new version within 6 months after its release.
Release 3.5
| End of Marketing | End of Maintenance | End of Extended Support | |
|---|---|---|---|
| ITP/Server (incl. iSeries Connection) |
to be determined | to be determined | to be determined |
| ITP/OnLine | to be determined | to be determined | to be determined |
| ITP Create Model Package | to be determined | to be determined | to be determined |
| ITP/MDK Repository | to be determined | to be determined | to be determined |
| ITP/SDK for iSeries | to be determined | to be determined | to be determined |
| ITP/Workstation (not released yet) |
to be determined | to be determined | to be determined |
| ITP/SDK MultiPlatform (not released yet) |
to be determined | to be determined | to be determined |
| WindowsEnabler/400 (not released yet) |
to be determined | to be determined | to be determined |
Deprecated features
Starting with release 3.5 the CPI-C based Mainframe Connection has been deprecated.
Release 3.2
| End of Marketing | End of Maintenance | End of Extended Support | |
|---|---|---|---|
| ITP/Server | already ended | already ended | 01 May 2011 |
| ITP/OnLine | already ended | already ended | 01 May 2011 |
| ITP Create Model Package | already ended | already ended | 01 May 2011 |
| ITP/MDK Repository | already ended | already ended | 01 May 2011 |
| ITP/SDK for AS/400 (version 2.1) |
already ended | already ended | 01 May 2011 |
| Iseries Connection (version 3.1.1) |
already ended | already ended | 01 May 2011 |
| ITP/Workstation | to be determined | to be determined | to be determined |
Deprecated features
Starting with release 3.2 Lotus Notes Connection has been deprecated.
Release 3.1
| End of Marketing | End of Maintenance | End of Extended Support | |
|---|---|---|---|
| ITP/Server | already ended | already ended | already ended |
| ITP Create Model Package | already ended | already ended | already ended |
| AS/400 Connection |
01 June 2009 | 01 May 2010 | 01 May 2011 |
| ITP/SDK for AS/400 (version 2.1) |
01 June 2009 | 01 May 2010 | 01 May 2011 |
| WindowsEnabler | to be determined | to be determined | to be determined |
| ITP/Workstation | already ended | already ended | 31 December 2009 |
Release 2.2 (ITP/MDK Repository only)
Previous Product versions
All older versions of any of the Products have already reached “End of Marketing”, “End of Maintenance” and “End of Extended Support”.