Analyst information

Both end users and market observers recognize the rising role of documents, forms and correspondence in customer relations initiatives. Far from being a cost burden and operational drain, documents have earned their place as the centerpiece of customer communications and  marketing strategies. A range of reports and studies validate the importance of document output in successful customer management and growth.

Recent Publications

• Gartner – Re-energized Users and Vendors in the Customer Communications Management Market, by Rita E. Knox
• Strategy Partners – Innovation in Document Communication, by Oscar Dubbeldam
• Forrester Research – “The Forrester Wave™: Document Output For Customer Communications Management, Q3 2011” (DOCCM) report
• Celent - Solution Vendors for Insurers 2011, by Nicolas Michellod

Aia Software  & analyst relations

Tim van Hugte, Business Development Manager
t.vanhugteaia-itp(dot)com

Press Releases

• Press release: ITP Platform delivers 277% ROI for insurance and financial services institutions
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• Press release: Aia Software is a strong performer in a report by Independent Research Firm
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• Press release: Analyst Celent Rewards Aia-ITP with XCelent Service Award 2011
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