Newsletter September 2009

Aia Software, producer of the ITP Document Platform, is one of the strong performers in the interactive output segment cited in The Forrester Wave ™: Document Output For Customer Communications Management, Q2 2009 (DOCCM) report. Aia Software is one of the 12 global vendors meeting Forrester’s Wave participation requirements. »

Aia Software UK has been accepted as a member of Socitm. Socitm is a membership organisation for ICT managers working in and for the public sector, especially the UK local authorities. It was founded in 1986 as the professional association for ICT managers working in and for the public sector. »

From now on all questions concerning functionality of our products can be answered online. The ITP Knowledge Center on the website provides the complete portfolio –except the Release Notes and Installation Guide. All product related information is to be found online. A complete overview can be made with a simple search term. Moreover all items are linked for an easy and efficient navigation. With the ITP Knowledge Center our service has made another step forward. Of course in the meantime we will constantly work on a proper functionality of this new tool and keep the content up-to-date and conveniently arranged. 

Aia Software is currently finalizing an update for ITP/Server 3.5, ITP/OnLine Server 3.5 and ITP/MDK Repository 3.5. This update will be available in October and will provide some great enhancements for both existing customers and new customers: Rich Text Blocks, Conditions in Content Wizards and PDF/A support. »

Aia Software is about to extend its ITP Document Platform with a brand new product: ITP/CCM. ITP/CCM, short for ITP/Customer Correspondence Management and formerly known as ITP/Envelopes, will be released in the beginning of October. With this solution organizations can maximize the use of CRM data, combine output streams from different business applications and optimize multi channel output. On Tuesday 20 October and Wednesday 21 October, you can learn about this new ITP product by joining our webinar. The webinars will be presented by Jeroen Huinink and Emile Steenbrink.

Read more about ITP/CCM » 

Aia Software has signed a Letter of Intent with TCP LifeSystems. The partnership will see Aia’s ITP Document Platform integrated with the TCP’s Copernicus SS/G modular suite of software. Together they will bring more effective document composition solutions to the life, health and pensions insurance industry. The partnership has already yielded its first success with a leading insurance company currently implementing the ITP Document Platform. »

It is crucial for SDT’s clients to be able to work, independently, with the correspondence solution. User-friendliness was, therefore, a key requirement of SDT’s during the selection process. This requirement formed a perfect match with Aia Software’s philosophy of giving the business user full control over document creation. Thanks to the integration of ITP into SDT’s Exergy, clients can now automatically generate policies and personalised correspondence. »

In today's market, with financial products becoming increasingly complex and specific, offering tailored solutions is more important than ever for a company’s survival. De Lage Landen’s clients often have very specific wishes and requirements for their document flow. That is what eventually drove De Lage Landen into the arms of Aia Software. »

Document Strategy Forum’s mission is to educate enterprise-users who are responsible for the creation, production, delivery, remittance, preservation and management of the transactional document. The overall performance of this critical document no longer falls on the shoulders of one department. Rather, it requires enterprise-wide communication and the implementation of a sound strategy that is supported throughout the entire enterprise. »

The recession and subsequent impact on public spending means all public services must ‘think radical’ about how to meet future needs at a time of relentlessly growing demand. Socitm 2009 will provide a timely opportunity to debate the options for public services at a time when demand is increasing, but budgets are static or falling. A uniquely qualified set of speakers has been invited to share ideas and experience and lead the discussion. » 

Document composition is part of the full document management and information management chain. It constitutes a link that is increasing in importance and is generally recognised by analysts of the likes of Gartner and Forrester. Companies are increasingly experiencing that documents are an important means of communication with customers. The first ever Heliview conference on this specific subject will be held on 10 November 2009: Document Output Management: Create-Manage-Change-Deliver. As a co-initiator of this event, Aia Software will be present as a partner. »

London’s insurance sector has made manful strides in recent years to overcome the suggestion that it lags behind other sectors in its use of technology. The aim of the Insurance Day Technology Forum is to detail the latest developments in the sector and debate on an independent platform the merits and challenges that planned projects will produce. »

Jan Böinck (44) has been appointed as project manager.  This is a role he is very experienced in form earlier jobs, varying from marketing automation, smart card management system and e-commerce payment platforms: he is truly an all round project manager.

Jan: “I think being a project manager for Aia software has all the ingredients I was looking for. A growing IT company having its own product that needs to be implemented at their customers. Beside the project management role I will also be involved in the products itself, sometimes on a technical level. I really like this combination, to manage projects together with customers and being an 'expert' in the products you implement.”

Tony Connell-Sait (52) joins Aia Software UK as senior account manager, primarily responsible to establish a firm position with ITP in the UK Public Sector marketplace. He is a very experienced sales professional with more than 20 years' in the Document Industry, 9 years with xlprint software as head of sales for the EMEA region, and 12 years with Xerox in many senior sales and management roles in the UK and the Middle Eastern markets. Tony has specific knowledge and experience in business development in the UK public sector.

Tony: “With my industry knowledge and experience I expect Aia to become a major player in the UK public sector. ITP is the ideal solution to enable UK local government organisations to produce their customer-facing documents effectively and help them to achieve their goals in reducing cost and improving business processes.”

Marinelle (46) has recently joined Aia Software as Trainer & Consultant at the Professional Services team. She brings on board vast experience as a Trainer, Consultant, and Technical Writer in Information Management Software and Web Content Management. Marinelle will initially focus on training ITP users in Content and Model Management, developing new training facilities, and will be introducing e-learning modules for the ITP products.

Marinelle: “I really like the business oriented strategy of Aia Software. It is very rewarding to introduce business users and IT staff in Aia's dynamic approach. Content Wizards, Text Blocks, and Dynamic Forms are exactly what they need. Because our worldwide clients and partners are working with ITP in over more than 30 countries, I see a lot of potential in developing online training facilities. This way, we can also keep them up to date on our new features.”

Grigor (31) is joining the R&D team as Software Engineer. Grigor has over 10 years experience in software developing, mainly in multimedia software, networking and graphical interfaces. Aia Software is confident that Grigor will meet the growing demand of GUI based use of Content Wizards and Qforms.

Grigor: “I’m very pleased I can work on the development of a product and work on innovation of the ITP Document Platform. From the day I started working at Aia I experienced a good balance between working hard and on the other hand having a good relaxed atmosphere. I believe I can enlarge and further develop my knowledge and professional experience.”

His last two jobs at leasing companies were a very good basis and reason to be happy that Ruud (27) decided to join the Aia sales support team. With his experience on relation management, he will be of great value in supporting the international growing sales and account managers team.

Ruud: “I consider it my personal challenge to bring sales support to a higher level to facilitate the sales process. ITP is a fantastic product that could be of great benefit to a lot of organizations. With this product I could have saved a lot of time in the past, doing my correspondence with the customers”.