Aia Software ramping up reseller partnerships to meet demand for customer communication management tools
Philadelphia, PA, 17th March, 2010 – Aia Software, leading author and developer of intelligent document composition software, today announced it is ramping up reseller and OEM partnerships to support growing demand for customer communications management tools. The ITP/Customer Correspondence Management (ITP/CCM) platform has been recognized for its strong, fast return on investment (ROI) for insurance and financial users and their communications documents.
“There are an estimated 27,000 MS Word macro-based solutions deployed in enterprises that need replacement by a more mature solution such as the ITP Document Platform. In our drive to help these organizations, we will expand our US reseller, ISV and OEM networks to identify, reach and support the many businesses that will benefit from ITP,” said Geoffrey Boisvert, General Manager of Aia Software North America, Inc.
In the US, Aia will focus on value added resellers with experience in document and customer communications management. Aia reseller partners will benefit from revenue through expanded software sales, implementation projects and document maintenance.
“Aia currently has reseller partners around the world, and has established a solid approach to supporting these relationships, along with best practices methodology for implementations,” Boisvert noted. “Partnering was an important factor during our successful launch in the UK last year and the near doubling of sales. In addition, Aia Software saw its customer base grow by 26 percent, and bolstered its presence in key sectors, including the London insurance market. Aia’s partner network played a key role in this success, and was responsible for landing a number of new major contracts.”
Analysts have recognized the solid performance of Aia’s ITP platform. In 2009, Aia Software was named a Strong Performer for Interactive Output in the “Forrester Wave: Document Output For Customer Communications Management.” The 2009 Total Economic Impact (TEI) study commissioned by Aia Software and conducted by Forrester Consulting found that companies that implement the ITP Document Platform can see large productivity benefits and cost savings with a risk adjusted ROI of 277 percent and a payback period of just nine months.
About Aia Software
Aia Software is a leading global supplier of documentation solutions. Their ITP Documentation Platform helps staff create relevant and personalized business-critical documentation. Over 1,000 organizations use ITP as their integrated total solution for large-scale automated generation of standard documents, individualized snippet-based correspondence, and dynamic form-based data entry. ITP interfaces seamlessly with existing business applications. Aia Software is a fully independent company with head offices in the Netherlands and branch offices in the United States, the United Kingdom, Germany, Switzerland and Australia.
www.aia-itp.com