In development: ITP/Customer Correspondence Management
The road to ITP/CCM Entering the structured output arena
ITP/Customer Correspondence Management is the name of a complete new product that is currently being developed at Aia Software. ITP/CCM will integrate with ITP/Server and ITP/OnLine to use their capabilities in generated structured, on-demand and interactive output. With ITP/CCM we want to enable Enterprises to untap the value of their CRM system without large investments in updating legacy applications. ITP/CCM will gather all output generated by traditional and modern output production components for structured, on-demand and interactive output. ITP/CCM will interface and synchronize with the corporate CRM system to determine the customer communication profile. Based on the profile and on communication rules and profiles managed by business users ITP/CCM will analyze, manage, (re)combine and enhance all output flowing through the enterprise. MORE »