Our customers
Aia's ITP software is currently used world-wide in over 30 countries in more than 1000 companies and organisations, with thousands of users (batch and interactive).
Our customer base is very diverse, including but not limited to other software companies (ISV), the world of finance (for example banks, leasing and insurance companies), government, production companies and notary's offices.
Success stories
Erich Scherf, Head Information and Communication Technology at Aufsichts- und Dienstleistungsdirektion:
“Staff responsible for the creation and administration of documents can work in exactly the same way with these new ‘SAP models’ as they did with the old ‘AS/400 models” MORE »
Remco Mol, IT manager at DEKRA:
“We earn our money by providing documents, so we have to go the extra mile and have everything in perfect order” MORE »
John van der Lans, Facility Manager at De Goudse:
“The biggest advantage is that it is very easy for us as users to make changes to a letter. This used to require the assistance of the IT department, and was very time consuming; now we can do it ourselves in most cases..” MORE »
Franz Schmitz, technical office:
"In principle, we wouldn’t be able to manage the volume of work we have today in many of the company’s departments without automated document composition. For example, in 2008 we were producing around 22,000 documents and files every month in this area. It is a massive advantage that each complex requirement now only really needs to be thought through properly once and modeled in ITP. Our staff can then produce completely correct documents, practically at the click of a button.” MORE »
Jan Ruijter, head of the Information Provision department:
"We have been using ITP in combination with another application for four years now. It is interactive, flexible and has an option for any document composition that you want". MORE »
Martin van der Borgt, Marketing & Communication:
"Our growth comes as a result of customer satisfaction. Our marketing and promotion budgets are not that big, but we are growing by four to five percent a year, thanks to customer satisfaction. The quality of our output, that is, our documents, is critical. With ITP, we are more secure in our business, and the users are proud of their work. If your letter is well written but looks unprofessional, your words lose their weight. ITP, in conjunction with our new corporate identity, will maximize our advantage in customer correspondence." MORE »
Rens Voogt, global team lead Enterprise Document Services at Corporate IT at De Lage Landen: “Where a certain monthly batch process started of with a 48 hour duration, smarter redesign and better interfacing with the ERP system reduced it to less than 5 hours. We have made huge steps in increasing the pace of project implementations and we better equipped to handle possible changes.” MORE »
Gerhard Coetzee, Portfolio Executive at SilverBridge Software Solutions:
“Simply because the African market is in no way comparable to the European market, it proved tricky to find a system that fully meets our wishes and requirements. We have now found the right partner in Aia Software, and we are more than satisfied with ITP. Aia Software’s vision and their high-quality product ITP dovetail perfectly with our objective of putting user-friendliness first.” MORE »
Arno Teigeler, Information Management & Automation manager, explains: “We have been satisfied with Aia Software's ITP Document Platform for years now. The use of ITP over a few years has ensured that our applications work together completely with one single document solution. In practice, this has led to lower management costs and more flexibility. On top of this, ITP provides us with a method of putting together all of our key business documents quickly and correctly, meaning we can achieve optimum control over the whole process.” MORE »
Hugo De herdt, lead architect at LeasePlan Belgium says:
“With ITP, we have one single system for all documents instead of two solutions, which is also very beneficial where maintenance is concerned. There are also more extensive formatting facilities than were available before, thanks to the use of Word in combination with powerful ITP instructions. ITP is also a real performance system and is highly scalable. The fast processing saves a lot of time in our business processes.” MORE »
Amy Pritchard, MLA Business Analyst and Project Manager says:
“Our contracts have to include objectives, purpose and description, milestones, pay rates and delivery schedules, along with our standard terms and conditions, although these can also vary from project to project, so the flexibility afforded by ITP is critical”. MORE »
Leo Mulkens, ICT manager at Wigo4it says:
"Aia Software's ITP may be a relatively small addition to the technological infrastructure, but it really does have a high added value. Completely in keeping with Wigo4it, ITP enables us to share knowledge and content. The ITP application management and a large majority of the standard text blocks are centralised, which means costs can be saved. Customers of the services receive the same uniform, unambiguous, clearly formulated decisions". MORE »
Rolf van Ede, project manager with ABN AMRO, says:
"The ITP Document Platform is designed to create tailored documents. Using a standard XML interface with ITP, we were able to connect directly with the application in which account managers process credit requests and generate the resulting document interactively as a 'preview'. Because changes made to a credit request immediately appear in the preview, the user can confirm the completeness and correctness of the report in real time." MORE »
Erik Brent, IT Manager with Volvo Financial Services, says:
"We are very happy with the functionality of the ITP Document Platform. It’s with good reason that VFS has been working with ITP for ten years now. The functional enhancement provided by the new ITP/MDK Repository has however, given us some new benefits." MORE »
Randy Hill, Director of Applications:
"Before, we couldn’t do as much personalizing. Now we can do it with ease."
"Four years ago, we had 100 products, and now we have 400, but IT staff has not increased. We can do more documents with the same number of people that we had before. And we can support expansion of our business."
Dwayne Hinds, Program Analyst:
"Business units like Marketing and Legal are creating the documents. They provide the designs, templates and requirements for logos and other graphics. They provide their content via a Word document. IT only gets involved when they need to pull new database information that has not been pulled before." MORE »
Dirk Smit looks back on a successful project:
"We have achieved our ambitious objectives and that is thanks, in part, to the excellent cooperation with Aia Software. Our complimentary fields of expertise enabled us to quickly find a practical solution to any unexpected problem. The old system had a report assessment grade of 4-5; I can safely say that with the new system we are back up to 9." MORE »
According to Sean Grant, CTO at Expert Revenue Systems:
"I am glad to say that we made the right choice. Only a few months later, the ITP product is completely integrated with our RMS product, and it does indeed deliver on all our key requirements. We are now looking at integrating ITP with our Litigation system, so that our Litigation users can also see these tremendous benefits." MORE »
Caty Both and Lindert Jan Kuijs, both Advisors ICT and Processes with DAS:
“From practical experience and insight we have been able to fine tune the system and documents. A good product naturally produces all kinds of wishes. The collaboration with Aia Software is very satisfying and we expect to experience mutual benefits in the long term. We have chosen Aia Software’s ITP/OnLine Server, because the product is good, but especially because of the positive feeling the collaboration gives us. We had specifically been looking for a partnership which would create a win-win feeling for both parties.” MORE »
Harry Kesler, Chief Information Officer:
"We are very pleased with ITP. The most important thing is that we can easily manage and change our documents in-house. ITP’s performance is excellent and now I have come to think of it, over the past two years since we implemented ITP, I haven’t experienced a single operational problem!". MORE »
Dick Kortekaas, Marketing Manager and PR with Quion:
"It is very important that we incorporate our customer’s look and feel so that their image remains uniform and recognizable. We are able to realize this with Aia Software. Not only do they deliver a correspondence solution but they also turned out to be a real partner in the whole process." MORE »
"ITP offers basic functionality to Getronics PinkRoccade's systems. Through the integrated solution, not only has customer satisfaction increased, but the development and maintenance costs have also gone down. Users find it a pleasure to work with ITP and they highly appreciate the product. ITP at the workplace of our customers means that issues can be handled at the counter. This is a pleasure not only for our customers, but also for the citizens." MORE »
"(...) we have chosen for ITP.
Using this solution we obtain efficient and automatic mass production of letters with dynamic data merged from the AS/400 along with sophisticated design and individualised data controlled letter wordings." MORE »
"Today, not only is the system robust, but we are in the process of transferring operational responsibilities out of IS and into the business unit - something we had always intended to do but which has taken us nearly 3 years to achieve." MORE »
ARAG Rechtsbijstandverzekeringen (legal aid insurances) worked with OV/400 for many years. Since IBM has terminated their support with OfficeVision/400, ARAG asked Aia Software to support them with the migration from OV/400 to ITP and MS Word:
"This was the moment for us to review tactical and strategic demands we had concerning our document production. Until now we were working with a very complex print environment using printer overlays during the print process to finalize the documents. Choosing ITP made this much easier, we no longer need the overlays as this information is now included in the ITP templates." MORE »
"ITP gives Fiat Finansiering a free choice in relation to layout, fonts, etc. Our long time wish is fulfilled: give our letters and documents a far more elaborate look than before. This is a big advantage for our business." MORE »
"Monuta decided to use ITP for the production of their full colour funeral invoices. Because all the capabilities of Microsoft Word are available through ITP, it is very easy to include the pictures for the letterhead dynamically. A good return of investment is achieved; the working process on the back office is simplified and less pre-printed paper has to be kept in storage." MORE »
"Since using ITP as our document production system, we at L&G strengthened our corporate image by producing modern documents in half of the time compared to the previous way of working." MORE »