Success story De Lage Landen International
De Lage Landen International improves business efficiency and increases customer satisfaction with ITP Software from Aia
The Customer: De Lage Landen International
De Lage Landen International (De Lage Landen), a subsidiary of the Dutch multinational Rabobank, offers Sales Financing Services through an international network, combining local knowledge and expertise with a worldwide perspective. De Lage Landen provides tailor made financial solutions in a variety of vertical industries like Agriculture, Construction, Office Equipment, Materials Handling, Technology Finance and Transport.
The decision: Need for an intranet document production solution
Prior to implementing the ITP Software solution, De Lage Landen used successfully an in-house developed software tool for document production. However, the maintenance of this in-house developed software tool proved to be difficult and expensive. Besides this, it was not possible to use company logos and produce complex documents. From a business viewpoint there was the need to produce proposals faster through an intranet document production solution and thus improving customer satisfaction and being more competitive.
The Solution: ITP, the "easy to use and understand" software solution
The software solution that Aia offered to De Lage Landen was an intranet document production environment with the ability to develop and produce high volume and complex documents. The ITP Software solution has proven to be a stable software tool with the ability to develop documents in different formats like .doc and .pdf , including standard text, logos and graphics, using MS Word as a de facto world wide standard.
The Bottom line: What is the impact of the ITP software solution on the business of De Lage Landen?
Mattie Smulders, Project manager Information Management of De Lage Landen, explains the results of using ITP: "because our time to market of products is shorter we have seen an improvement of our business efficiency and an increase of customer satisfaction. By using the ITP document processing software from Aia, we are able to provide our customers the required documents with an ITP intranet/extranet software application."