Success story PinkRoccade Local Government
ITP as standard in PinkRoccade Local Government applications
The Customer: PinkRoccade Local Government
With the motto 'Information is everything', PinkRoccade Local Government supports municipalities, states, water-board districts, waterworks and other decentralized public organizations. Due to domain knowledge and experience in front, mid and backoffice, PinkRoccade Local Government delivers ICT products and services that optimize processes and task execution. They have a 50% share of the Dutch municipality market.
The question:
PinkRoccade Local Government uses diverse solutions for creating the output from its applications and was looking for an integrated solution.
The Solution:
PinkRoccade Local Government has opted for ITP due to the speed with which this could be integrated in their applications. "We were very impressed with the functionality of the product. Besides, we also were very interested in working together with Aia Software due to the good impression that they had made on us." The main functionality is the composition of official documents such as dispositions, assessments, and extracts. It is also used for composition of ad hoc forms such as meeting and receipt confirmations.
The Bottom line:
ITP offers basic functionality to PinkRoccade Local Government's systems. Through the integrated solution, not only has customer satisfaction increased, but the development and maintenance costs have also gone down. "Users find it a pleasure to work with ITP and they highly appreciate the product. ITP at the workplace of our customers means that issues can be handled at the counter. This is a pleasure not only for our customers, but also for the citizens" says Paul Zoon.