Pension Communication with ITP/Customer Communications Management

Pension communication: between regulation and cost

Being a pension insurance or pension fund, you deal with strict regulations surrounding your products and associated communications.  Examples are proposals, start letters with attached information packages and yearly overviews.
The challenge in the document area is finding and keeping a balance between accuracy, flexibility, speed and cost. Where convenience, customer service and reducing risk remain top of the list.

The challenges

As a pension fund or established performer you will recognize the following challenges:

• The pressure to cut costs is still growing.
• Projects delayed by low priority IT department for creating and managing documents.
• Individual, interactive communications create a controlled process.
• Working with multiple funds should be simpler.
• Processes are well organized and we also want to make it available for third parties.
• Changes to templates and document content must be implemented quickly.

ITP/CCM is the solution

One solution for business documents with existing data according to your style and automatically generated, printed, published or e-mailed. Authorized business users can manage templates in ITP themselves and standard text blocks adjust the content without involving the IT department.

ITP / CCM improves the quality of the work for your organization, increases productivity within the department, provides more convenience to your employees and is a reliable platform for
multi-channeling and branding. Strengthen your customer relationships and increase customer loyalty with ITP/CCM Aia Software.