ITP Support Information
Introduction
This documents outlines the end of marketing, end of maintenance and end of extended support dates for ITP products.
We distinguish the following important end-of dates:
- End of Marketing: From this moment the Product cannot be purchased anymore. End of marketing is primarily applicable to upgrades (additional licenses for a previously purchased Product) as new software purchases will usually be for the latest release.
- End of Maintenance: From this moment Aia Software no longer maintains the Product. Maintenance means providing defect support, fixes, updates, helpdesk support etc. Please refer to the maintenance contract for more information.
- End of Extended Support: During Extended Support Aia Software is not obliged to research a problem. Any activities during Extended Support may be charged for.
Although maintenance and extended support is provided for older releases, as can be seen from the tables below, Aia Software advices its customers to upgrade to a new version within 6 months after its release.
Release 3.5
| End of Marketing | End of Maintenance | End of Extended Support | |
|---|---|---|---|
| ITP/Server | To be determined | To be determined | To be determined |
| ITP/OnLine | To be determined | To be determined | To be determined |
| ITP Create Model Package | To be determined | To be determined | To be determined |
| ITP/MDK Repository | To be determined | To be determined | To be determined |
| ITP/SDK for iSeries | To be determined | To be determined | To be determined |
| ITP/Workstation (not released yet) |
To be determined | To be determined | To be determined |
| ITP/SDK MultiPlatform (not released yet) |
To be determined | To be determined | To be determined |
| WindowsEnabler/400 (not released yet) |
To be determined | To be determined | To be determined |
Depreciated features
Starting with release 3.5 the CPI-C based Mainframe Connection has been depreciated.
Release 3.2
| End of Marketing | End of Maintenance | End of Extended Support | |
|---|---|---|---|
| ITP/Server | 01 July 2009 | 01 May 2010 | 01 May 2011 |
| ITP/OnLine | 01 July 2009 | 01 May 2010 | 01 May 2011 |
| ITP Create Model Package | 01 July 2009 | 01 May 2010 | 01 May 2011 |
| ITP/MDK Repository | 01 July 2009 | 01 May 2010 | 01 May 2011 |
| ITP/SDK for AS/400 (version 2.1) |
01 July 2009 | 01 May 2010 | 01 May 2011 |
| Iseries Connection (version 3.1.1) |
01 July 2009 | 01 May 2010 | 01 May 2011 |
| ITP/Workstation | To be determined | To be determined | To be determined |
Depreciated features
Starting with release 3.2 Lotus Notes Connection has been depreciated.
Release 3.1
| End of Marketing | End of Maintenance | End of Extended Support | |
|---|---|---|---|
| ITP/Server | Already ended | Already ended | 31 December 2009 |
| ITP Create Model Package | Already ended | Already ended | 31 December 2009 |
| AS/400 Connection |
01 June 2009 | 01 May 2010 | 01 May 2011 |
| ITP/SDK for AS/400 (version 2.1) |
01 June 2009 | 01 May 2010 | 01 May 2011 |
| WindowsEnabler | To be determined | To be determined | To be determined |
| ITP/Workstation | Already ended | Already ended | 31 December 2009 |
Release 2.2 (ITP/MDK Repository only)
| End of Marketing | End of Maintenance | End of Extended Support | |
|---|---|---|---|
| ITP/MDK Repository 2.2 | Already ended | Already ended | 31 December 2009 |
Previous Product versions
All older versions of any of the Products have already reached “End of Marketing”, “End of Maintenance” and “End of Extended Support”.