HCC Service Company Standardizes on Aia ITP Software For Enterprise Correspondence Management
Palm Coast, FL - JULY, 2004 - Aia Software NorthAmerica announces that HCC Service Company has standardized on Aia ITP Software to provide enterprise wide correspondence management. The HCC Service Company is a wholly owned subsidiary of HCC Insurance Holdings, Inc., an international holding company and a leading specialty insurance group.
Based in Houston, TX, HCC Insurance Holdings, Inc. has offices across the USA and in Bermuda, England and Spain. The company is traded on the NYSE (symbol: HCC), has assets exceeding $5.0 billion and is rated AA (Very Strong) by Standard & Poor's and A+ (Superior) by A. M. Best Company. Operations include insurance companies, underwriting agencies and intermediaries, and now users across the enterprise will gain a greatly improved ability to create and produce the critical correspondence documents that drive business success.
"We are excited to be selected as the enterprise solution for an organization of the size and caliber of HCC," Walter Gussman, Vice President and General Manager of Aia Software NorthAmerica. "Large enterprises like HCC can gain significant advantages by implementing ITP as a common platform for such strategic functions as correspondence management, and we look forward to working with HCC to implement this solution for them."
ITP Intelligent Text Processing Software provides the intelligent, scalable processing infrastructure that helps companies create documents and e-output from databases and application data. Designed for average users, ITP Software helps organizations achieve greater productivity and more effective correspondence across the enterprise. Even average users can produce high-quality output with their familiar MS-Word applications. ITP can support hundreds of agents or customer service reps, and a browser-based interface gives remote locations the same robust capabilities as the corporate office.
"The ability to use the single ITP platform for the variety of correspondence and users we have will be a great advantage for us," noted Michael Donovan, Program Management Office Director. "Aia also has a solid understanding of the needs and challenges of the insurance marketplace, and this further increases the value of the solution to our particular requirements."
The comprehensive ITP platform lets companies standardize on one environment for greater convenience and smoother management of document creation, production and printing. ITP easily integrates with existing business applications, systems and data repositories. The component-based design gives greater flexibility and simpler implementation without expensive, complicated programming. As a result, the burden on IT resources is reduced and companies also gain easier training, reduced maintenance and more consistent workflow integration.
Implementation is expected to be complete by September 2004.
About Aia and ITP Software:
ITP Software automates the production of documents and e-output from applications and application data typical of governments, financial services and insurance companies. Compared to other tools, ITP offers an excellent price/performance ratio with a simple-to-use tool that can be used to create any kind of document. ITP supports faster front end development using common word processing packages like MS Word, making it easy for a wider range of users to work, and resulting in development times reduced by as much as 50 percent. ITP seamlessly integrates into core applications while remaining transparent to the end user, and final documents are created without external scripts, macros or applications. The software's richly featured end-to-end output processing covers all key functional areas with a single modular toolset. It supports both workstation-based and high-volume server-driven document generation. ITP is compatible with all standard data sources and platforms, as well as a variety of output formats including eformats such as PDF and HTML. For more info about ITP, contact Aia Software NA at 877-225-4919 or www.aia-itp.com.

