Error 514: "Failed to start Word". When a new ITP/MDK Repository is installed (next to the old one) the same WordConnector is used, but this can only be registered once. When the previous ITP/MDK Repository is uninstalled it asks whether or not the WordConnector.dll should be uninstalled (and unregistered). When yes is answered to this question the wordconnector.dll is no longer available for the ITP/MDK Repository and Microsoft Word cannot be started from the ITP/MDK Repository. When trying to open a Microsoft Word document, it comes back with error 514. Registering the wordconnector.dll can solve this. You can do this by executing the following command line:
regsvr32 "[INSTALL_DIR]\WordConnector.dll"
Replace [INSTALL_DIR] by the full path to the ITP/MDK Repository Client installation folder.
The second error message is: "Failed to start Word. Possibly Word is already active in another context. Refer to documentation for more information."
This message means that Microsoft Word is started in a server context without user interaction before the ITP/MDK Repository tried to use Microsoft Word. The solution is to end the server process that is using Microsoft Word (use the Task Manager) and try the ITP/MDK Repository again.