The tab Job Recovery provides options which control how jobs are recovered if they run into (potential) issues or take longer to complete than expected.
These settings determine how long jobs are allowed to run before they are stopped. If these time-outs expire ITP/Server will attempt to stop the script at the next statement and fail it with an appropriate error message. If the running statement cannot be terminated within the grace period configured the ITP/Document Processor is forcibly restarted to terminate the job.
Terminate jobs after ... seconds when running interactive jobs
This setting is the default time-out for jobs submitted through the ITP/OnLine interface. If the job does not complete within this interval it will be terminated. If this setting is set to 0, jobs will be allowed to run indefinitely.
Terminate jobs after ... seconds when running batch jobs
This setting is the default time-out for jobs submitted through other interfaces. If the job does not complete within this interval it will be terminated. If this setting is set to 0, jobs will be allowed to run indefinitely.
Allow a grace period of ... seconds before forcing a restart of the Document Processor
This setting determines the amount of time a job will have to stop and perform error handling before the job is forcibly terminated by restarting the ITP/Document Processor. If this setting is set to 0, the ITP/Document Processor is immediately restarted when the job times out.
This setting is the default time-out for the commands SendFile and ReceiveFile. If the file transfer does not complete within the specified interval the connection with the client is reset and the command fails.
This time-out is used if the script does not specify a time-out value on the commands. A time-out of 0 disables this feature.
This section controls how errors are recovered when external programs are called through the Windows COM interface.
Retry failed COM commands (such as PrintDocument).
This setting can solve problems with word processor calls. COM commands have a tendency to fail. Usually this is due to a COM resource not responding. This setting makes ITP/Server retry before reporting an error.
Release external COM resources (such as Word) after … actions.
Under some circumstances COM resources have a tendency to accumulate resources to a point that calls fail. This setting indicates how many commands ITP/Server will send to a word processor or Acrobat Distiller before releasing the program. Releasing a program will allow Microsoft Windows NT to reclaim the resources used by this program.
Terminate COM commands after ... seconds when running interactive jobs.
This setting is the default time-out in seconds for COM related commands (such as PrintDocument) when processing jobs submitted through an ITP/OnLine Server API. This time-out is used if the script does not specify time-out value on the command. A time-out of 0 disables this feature.
Terminate COM commands after ... seconds when running batch jobs.
This setting is the default time-out in seconds for COM related commands (such as PrintDocument) when processing jobs submitted through an ITP/Server API. This time-out is used if the script does not specify time-out value on the command. A time-out of 0 disables this feature.